Pella Northern Illinois

Last Updated: April 10 2025

1. Introduction

Pella Northern Illinois (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website and services, including SMS communications.

By using our services or submitting your information on our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following information when you submit a form on our website:

Name

Phone number

Email address

Project-related details

This information is collected voluntarily through clearly labeled opt-in checkboxes on our forms.

3. How We Use Your Information

We use your information to:

Send appointment confirmations and scheduling updates via SMS or email. Provide service notifications and reminders. Respond to your inquiries or project requests. Send occasional promotional offers (only with explicit consent)

You will only receive SMS communications if you have explicitly opted in.

4. SMS Communications & Consent

When submitting your information, you must check a box providing consent to receive SMS messages from

Pella Northern Illinois

Message frequency may vary.Message and data rates may

apply. You can reply STOP to opt-out at any

time.You can reply HELP for additional assistance.

We do not engage in cold messaging, third-party marketing, or unsolicited outreach.

5. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for providing the services described above.

7. Your Rights

You have the right to:

Access, update, or delete your personal informationWithdraw consent for SMS communications at any timeRequest information about how your data is used

To exercise your rights, contact us at

[email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

Pella Northern Illinois

4301 11th Street, Glenview Northfield, IL

Email: https://pellawindowsanddoorsofchicago.com/privacy-5700

Phone: (682) 712-4979